Xtrema Ceramic Cookware Review

Katie Wells Avatar

Reading Time: 4 minutes

This post contains affiliate links.

Read my affiliate policy.

Non Toxic No Scratch Cookware
Wellness Mama » Blog » Reviews » Xtrema Ceramic Cookware Review

It is getting harder to find good cookware options. There are so many options, but it seems like many of the non-stick cookware or easy-clean cookware pieces contain harmful chemicals or heavy metals. The natural options lead to sticking and can be hard to clean. Luckily, I found one line of ceramic cookware that I’ve been happy with — Xtrema ceramic cookware. Not only does it work great, but I love the way it looks, which is always a bonus!

As moms, we can spend a good chunk of our days in the kitchen feeding our families. We need safe, reliable products that make the job easier at the same time. We need products that are efficient and create delicious, healthy meals. And none of us has time to scrub pans for hours after dinner when the kids are in bed. 

Xtrema Ceramic Cookware

Several years ago, I got some Xtrema cookware as a Christmas present. After getting rid of my non-stick pans, I’d been trying to find good pots and pans. I was frustrated with eggs sticking to cast iron and coated cast iron. We only had one small stainless steel pan that didn’t stick terribly. I wanted to try out ceramic cookware, but since not all of it is created equally, I did my research on Xtrema to see if it would be a good option for my family.

At first, I was skeptical — because Xtrema’s cookware is all ceramic (not metal) and looks beautiful, I doubted how well it would cook. I also wondered about the safety and durability of ceramic cookware, so I researched it. (I envisioned a mix between a ceramic tile and a clay pot.) Turns out that when properly made, ceramic cookware is very durable and a choice of some top chefs.

Convenience

It took me a few days to adjust to cooking with Xtrema but I was really impressed with how well it cooked. Though it takes longer to heat up (about three minutes), I can cook on lower heat without food sticking.

The only potential downside is that it doesn’t have a non-stick like other cookware and takes a little adjustment if you’re used to cooking with those. Unfortunately, I’ve never found any safe non-stick options to recommend, though I consider Xtrema a good alternative.

Even though it’s not non-stick, I really like how easy Xtrema is to clean. It’s the only cookware I’ve ever found that encourages using steel wool, baking soda, or any other abrasive cleaner. Even our delicious vegetable frittata cleans up beautifully in this cookware.

Their website states that you can clean Xtrema cookware just like you would metal cookware. Since I prefer natural cleaners, I like to use powdered cleaners like Bon Ami or baking soda with a heavy-duty scrub sponge. You can use these cleaners on both the inside and outside without worrying about it scratching, since it’s scratch-resistant.

Cons of Ceramic Cookware

Some of the well-known cons of ceramic cookware may include:

  • Can break if dropped
  • Takes slightly longer to heat than regular metal cookware

But, after extensive health and consumer research, the pros far outweigh the cons.

  • Culinary safety: Every one of their products undergo rigorous testing to ensure your meals remain safe and healthy.
  • Elegance and strength: Xtrema cookware is beautiful but also boasts resilience, resisting scratches and standing up against wear. This is important when you cook a lot!
  • Heat mastery: Xtrema cookware offers great heat retention and efficient cooking to help you save time and energy in the kitchen.

Safety of Ceramic

Since I’ve used these ceramic pans for years, it’s important to be able to verify their safety. Like me, you’ll be glad to know that Xtrema cookware passes all stringent California Prop 65 testing and third-party leach testing, and Xtrema publishes all of their results. 

Some sources have raised safety concerns about ceramic cookware, claiming some contain lead and other harmful heavy metals in dangerous amounts. Specifically, they are testing with an XRF (X-ray fluorescence) instrument that they claim showed the presence of lead, chromium, and other metals.

An XRF device is not an approved way to test for the ability of these metals to leach. This means that although there may be small amounts of these compounds naturally occurring in the clay used to make this cookware, leach testing confirms that they are not migrating into food. I also confirmed that no harmful nano-particles are used in production and that each batch is lab tested to ensure safety.

100% ceramic cookware is completely non-toxic and free of PTFE, PFAS, and other harmful chemicals.

Xtrema Pros

I’ve already mentioned how easy Xtrema cookware is to clean. Because it’s oven-safe and beautiful, you can cook in it and then serve directly from it, saving dirty dishes. Food doesn’t stick, even at lower temperatures, and everything cooks really well.

In addition to these wonderful pros, here are more reasons why ceramic cookware is a great addition to your kitchen:

  • Nonreactive
  • Safe to use on high heat (500+ degrees)
  • Dishwasher safe
  • Oven safe
  • Stovetop safe
  • Fridge and freezer-safe
  • Won’t scratch or flake
  • Easy to clean

Xtrema: My Opinion

After exhaustive research and years of using their products, I consider Xtrema one of the highest-quality cookware options. After confirming safety data from independent labs, I’m comfortable using this cookware for my family. If you spend time cooking for your family, Xtrema is an excellent investment for safe, beautiful, and reliable cookware.

As an affiliate partner of Xtrema, I was able to negotiate a discount for my readers. If you decide to try any of their cookware or bakeware, you can save 15% with the coupon code WELLNESS at this link.

What kind of cookware do you use? Would you try ceramic? Share below!

Sources

Become a VIP member!

Get access to my VIP newsletter with health tips, special deals, my free ebook on Seven Small Easy Habits and so much more!

Easy Habits ebook on ipad

Katie Wells Avatar

About Katie Wells

Katie Wells, CTNC, MCHC, Founder of Wellness Mama and Co-founder of Wellnesse, has a background in research, journalism, and nutrition. As a mom of six, she turned to research and took health into her own hands to find answers to her health problems. WellnessMama.com is the culmination of her thousands of hours of research and all posts are medically reviewed and verified by the Wellness Mama research team. Katie is also the author of the bestselling books The Wellness Mama Cookbook and The Wellness Mama 5-Step Lifestyle Detox.

Comments

115 responses to “Xtrema Ceramic Cookware Review”

  1. Violet Avatar

    Hi, Wellness Mama! Do you still use Extrema cookware? I saw some ladies mention they got possible lead poisoning from that cookware. What do you think? I just made a huge purchase, and now I’m confused.

      1. Anna E Avatar

        I have used this cookware for several years and have made a considerable investment in quite a few pans and on the whole am satisfied with them. However there has been quite a bit of information lately about the indoor pollution caused by gas stoves which I have used pretty much all my life but now am concerned about. I did write to Xtrema to inquire about whether there is a way to use this cookware with an induction stovetop. The person who replied stated that they didn’t have any experience with this but that the cookware can only be used on an induction cooktop with a “converter disc” and also sent a link to these on Amazon. There they are referred to as “inductor-interface-disc”.
        So I’m wondering if you have any information and/or experience with using ceramic cookware with induction. It seems to me that this is an issue that Xtrema should be addressing again given the reporting on gas stoves and the considerable investment that the ceramic cookware represents for regular users. I would like to have some information about if the discs actually work before investing in an induction stovetop and the discs.
        Thanks very much

  2. Kelly Avatar

    DON’T BUY FROM XTREMA!!! Terrible product. Even worse customer service. Company does not stand behind their product AND will blame you for their product failure and suggest you buy more of their product at a discounted rate to replace the failed one. I bought a very expensive skillet and followed every care instruction provided and the handle cracked off. Amy and Bob (“customer service”) both made claims that why the handle broke off saying that I must have slightly bumped my pan in the sink (not possible) or put it in the dishwasher (also not possible because I don’t have one). They do not have a phone number and their website claims they will call you if you provide a phone number and request a call. I did both. They did not call. They even went so far as to say that no other companies replace their failed products so basically their offer of a discount to buy more product was “generous”. What is also super annoying and not relevant is Bob explained that he broke his $800 computer and had to get it fixed at $175. In this statement, he is assuming that I, once again, did something wrong and broke the skillet myself. I’m sorry you broke your computer, Bob, but I did not break the skillet and your personal information is not relevant to this situation. I did nothing but take immaculate care of our skillet but that has not been heard by this company. They clearly can’t accept that maybe the skillet wasn’t made perfect before coming to me. I have never wrote a review before and I feel passionate that no one spends their money on these products or supporting this company after this horrible experience. They don’t care about their “family” as they claim you are when you purchase their products. What a joke.

  3. Terry Ann Avatar
    Terry Ann

    Once again, too many comments to go through although my question may have already been asked and answered. What is the difference between ceramic cookware and enamel cook ware? Is enamel, (the “Perfect Pan” brand) safe?

  4. Poonam Avatar

    Hi Richard,
    Is it ok to cook in the Xtrema pots when they crack ? I have 3 pots from them. There were times when I forgot that the gas stove was on and the pots cracked due to extreme heat. They don’t leak but I am just wondering if any of the pot’s components are leaching into the food. I have emailed Xtrema’s customer support as well.
    Thanks !

  5. Ashleigh Avatar
    Ashleigh

    Wellnessmama, did you use these while pregnant? I am currently pregnant and have been using Xtrema my entire pregnancy because I saw it positively reviewed and safely recommended on your site. I am now terrified I have hurt my unborn baby. (I know you’re not a doctor) but most of us here don’t trust modern medicine 100% and depend on informers like yourself. Thanks for your updates.

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Ashleigh – Thank you and Katie I am sure will respond. In our families that all have been using Xtrema for over 12 years there are now over 17 grandchildren in our families raging from 1 year of age to the oldest being 26 years old. All children were born healthy except for Asher who my nieces’s family lost at birth from a genetic disorder. I hope this gives you a sense that our Xtrema is being used entirely in all of our families for the past 12 years. All of the children are happy and joyful for they have a profound love of Jesus. We are a blessed family for God has made it so. Rich

  6. Angela Avatar
    Angela

    Hi, I love your blog and follow you on all social media outlets. Thanks for everything you do. However, Lead Safe Mama tested this cookware and found high levels of lead in Xtrema cookware. https://tamararubin.com/category/xtrema/

    What is your stance on this?

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Everybody: Xtrema is a huge fan of Katie and she is of us WNM10 or WMX10. Here are her discount code and Xtrema will honor the 10% discount for you.

      There is no leaching metals in any part of Xtrema cookware based on the gold standard CA Prop 65 test for lead and cadmium leaching. . No housewares company would ever rely on any test other than the CA Prop 65 leaching test. That would be against the law and of no value to the consumer. Any test posted on any social media site that is not approved by CA Prop 65 is of no value. The truth is found here and no where else: https://www.xtrema.com/pages/product-testing/ Blessing Rich

  7. Irene Avatar

    Hi Katie, I love your website and content and want to thank you for helping this mama be as good to herself and her family as she can be. 🙂 I appreciate this post on Xtrema Ceramcor cookware and your thoughts on it! In case you’re interested, I just came across some concerning info from leadsafemama.com that a piece of Xtrema Ceramcor cookware contained lead in it and other heavy metals (see her post by searching ‘Xtrema,’ published May 25, 2019). Just thought to let you know about this recent development, in case that changes your recommendation for this cookware. Thank you, again, for being such an inspiration to me and my family and keep doing what you do!

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Irene: Thank you however the XRF testing is not the proper testing for the leaching of metals. That is not the test that consumer products company must provide for their consumers. The #1 test is the CA Prop 65 Test. Metal has to leach to be toxic and CA Prop 65 will determine that and not the XRF test.
      Here our 12 years of testing reports by scientific testing laboratories in 3 different countries. https://www.xtrema.com/pages/product-testing/ We are the most health conscious cookware company in the USA and maybe the world. We love our customer and they love us. We are the healthy alternative to toxic metal cookware. Where are the XRF testing on metal cookware. Our CA Prop 65 tests on 10 brands of metal cookware and the CA Prop 65 test proved that metal cookware can leach iron, nickel, chromium, cobalt, tin, copper, aluminum and lead. Why are there no reports about metal toxicity? The very best – Rich Founder of Xtrema cookware.

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Nan – this is Rich the founder of Xtrema. There is no leaching from Xtrema pure ceramic cookware. Here are 12 years of CA Prop 65 and FDA testing for the leaching of lead and cadmium. Xtrema has passed every test these past 12 years which is fabulous. https://www.xtrema.com/pages/product-testing/
      Thank you Rich – 🙂

  8. Oxsana Avatar

    Hello,
    I followed your recommendation and purchased Xtrema skillet in July 2018. I was very excited and could not wait to start using it. Unfortunately, the skillet cracked at first use. I contacted Xtrema customer services to exchange that skillet on other. I received unpleasant, accusative remarks from the customer service. Then, they sent me second skillet.
    I was using it for a few months, enjoyed it, and it cracked again. I believe, the idea behind the product is great. However, something is wrong with their products. I researched Xtrema skillet on amazon today to find out that other people have similar issues with skillets being cracked and unpleasant interaction with customer service.
    In addition, I received disturbing email from Bob (customer services and probably owner of the company) “Sorry you broke two skillets which is very rare from the same customer.
    Do You have a Glass Top Stove?
    Is the Burner too small for the skillet?
    We can give your a Credit for $150.00 of any other items but skillet, Not a Refund.
    Let me know.
    Yours,
    Bob”

    I follow your recommendation trusting your expertise. I truly like your website.
    My hope, you will stop advertising Xtrema products or add the note for people who will buy Xtrema that they might have issues with customer service if their product will crack.

    Thank you,
    Oxsana

    1. Katie Wells Avatar

      I’m so sorry to hear about your poor experience. I’ll be contacting them on your behalf to see what can be done. This review is several years old and it’s possible that something has changed with their manufacturing process and/or their customer service as well. So I’ll be updating this post once I’ve had time to review further…

      1. Richard Bergstrom Avatar
        Richard Bergstrom

        This was handled in a proper manor and we replace 2 skillets for free and paid all the shipping costs. We asked the consumer basic questions to help gather information. We also offered a $150 credit which was refused so how are we wrong? Regards – Xtrema cookware. Any consumer that would take a personal email and post it on somebodies website is quite unusual and does nothing to solve any problem. Sorry, but we were did all we could. 🙂

    2. Richard Bergstrom Avatar
      Richard Bergstrom

      Oxsana: Hi and I am sorry. This is Rich Bergstrom from Xtrema and we go out of our way to help our customers as you mentioned that we replaced 2 skillets that became cracked. We also offered you a $150 credit. We are not perfect but we did respond to each one of your requests. We ask questions about the type of stove because some burners can reach temperatures exceeding 1200 F when the manufactures says that the burner can only go up to 450 F which is false. Every burner that we have tested exceeded the recommended temperatures by 200 F to 500 F which is too hot for any kind of cookware, especially ceramics. Stoves have the ability to melt metal cookware right on top of the stove and customers tell us that all the time. It takes practice in cooking with Xtrema but low and slow cooking is the healthiest way to cook. 🙂 Rich

  9. Mel Avatar

    Has anyone read the newest article on mamavation.com regarding Xtrema cookware? Thus far, I have been pleased with Xtrema pans, using them based on Katie’s recommendation, but am disappointed by this new info stated in the article: “Thermalon is an alternative non-stick coating for pans found in brands like Xtrema & Green Pan. It’s made from silicon dioxide. But a study released from the journal Food Additives & Contaminants: Part A, reported on the possible release of titanium dioxide nanoparticles from non-stick coatings into food. This is incredibly problematic because chronic oral exposure to nanoparticle titanium dioxide results in immune disruption and precancerous lesions in the gut.” https://www.mamavation.com/health/all-nonstick-pans-cookware-are-toxic.html
    Any insight into this would be great. Thanks!

    1. Katie Wells Avatar

      I’m working on gathering more info to add to this post but from my past research, Ceramcor tests their pans for the presence of these particles to ensure they are safe.

      1. Zahraa Avatar

        Hi Katie,

        I also have been very impressed by Xtrema, and am very pleased that they have put in all this effort into creating a healthy option. I have contacted them previously when I researched into safe cookware and they have been very nice and responsive.

        However, I have seen recent posts on testings for lead (Tamara Rubin), and am wondering if you have come across these recent tests. Would it be possible for you to perhaps conduct lead tests and/or look into this more, with the intention of trying to help Xtrema in their creation of a healthy product, as I am sure they have all the right intentions.

        Kindest Regards

        1. Richard Bergstrom Avatar
          Richard Bergstrom

          Zahrra: This is Rich from Xtrema and thank you for supporting us in you comments. The woman blogger who wrote about Xtrema is well known for her lead advocacy and I too spoke with her in 2017 about her work and commended her for all that she has done for bring awareness to lead toxicity that can effect children. Where we disagree is in the testing standard that we are required to have done on our Xtrema cookware and that is FDA and California Prop 65 testing. This is a 24 hour extraction test and not a 30 second hand held instrument test. The testing that we are required to do must be done on every shipment and if we do not pass the test then the products can not be shipped and sold. In 12 years we have passed every test and have tested over 2,600 products for lead and cadmium leaching. Here are our testing results for the past 12 years: https://www.xtrema.com/pages/product-testing/ We are the healthy alternative to that of non-stick and metal cookware. We believe that all metal can be toxic in cookware but because we are pure ceramic we are upsetting many competitors who do not want us to share the information that we found out about metal toxicity. This is the problem, we are upsetting the apple cart and we are changing how people cook. We believe in healthy eating and healthy cooking. Thank you – Rich

          1. Zahraa Avatar
            Zahraa

            I have been using Xtrema cookware for a few months now, and absolutely love it.
            Initially, before ordering, I worried about it being heavy and about breakage, given it is ceramic. But honestly it is fine. I have had no issues what so ever with these regards.
            As for food sticking. The alternative is non-stick Teflon and ceramic coated etc, which are all definitely unhealthy. And if you compare it to metallic cookware such as stainless steal, honestly Xtrema is non-stick in comparison. Stainless steal is so difficult to cook with. Of course, if like me, you have been used to Teflon and the such, you need to learn to adapt. But after cooking with Xtrema a few times, you learn quite quickly how to use it. I am very happy with choosing to change my cookware to Xtrema, and wish I had known about it earlier and made the switch earlier in my life.
            Thank you Richard for creating such a fantastic ceramic product, and thank you Katie for recommending it.

      2. Richard Bergstrom Avatar
        Richard Bergstrom

        Ashleigh: Excellent question and we chatted about this on the phone for over an hour and I answered all 9 of your emails? You thanked me for all of the testing information and for my time, energy, support and expertise. We chatted and talked this weekend. I am sure you remember – yes? Thank you – Rich the founder of Xtrema cookware. Blessings Rich 🙂

    2. Richard Bergstrom Avatar
      Richard Bergstrom

      Sorry but it took 40 years to determine if Teflon was toxic and it is and now we chemical non-stick coating make of a sol-gel coating and there has been no official 3rd party studies done, These coatings are only 5 years old so what will they find out in 40 years? Why do we allow this coatings to be put onto cookware? Help? Rich – I am concerned about these coatings being as toxic as Teflon, are you concerned?

  10. Luke Cleaver Avatar
    Luke Cleaver

    Hi Lorraine here is a link to there website: https://wellnessmama.com/go/xtrema/.
    I do agree with you that they are extremely expensive and it is tempting to buy a set a fraction of the price but I think I would rather have s solid pan set just gives me more reassurance when cooking!

  11. Luke Cleaver Avatar
    Luke Cleaver

    Debating or not to buy this went on there website and for a 12 piece set it would cost me over £700, hope it would last me a long time !

  12. cynthia sterling Avatar
    cynthia sterling

    I purchased 2 of the frying pans with lids. My husband just barely hit the biggest one, which was over 100.00 , against the sink when washing it and it chipped on the handle. Then I was cooking with the , I think it’s 12 inch one yesterday, and noticed that it has a hair line crack down the side and to the middle of the pan. I have only used it about 10 times. I think it cost about 75.00. Not sure what caused the crack, but have used it only about 10 times. We try to be very careful with it . We are in our 60’s and no children at home. I personally think this is very expensive cookware that is very easily broke and unless you just have a lot of money to waste, I would not buy this cookware. Stick to the cast iron or stainless steal.

  13. Glenda Avatar

    Hi, I noticed in your article you mentioned corning ware. Was this from the 70’s? I have a few pieces from then(cornflower pattern) and use them alot and was wondering if they are safe.

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Glenda – This is Rich and I worked for Corning for 23 years and Corning Ware is 100% safe and free of any heavy heavy metals and chemicals. Fabulous product. 🙂 Rich

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      This is a two year old test and not a CA Prop 65 leaching test. The test was not the test that we have to have performed by a certified scientific testing laboratory by law which is the California Prop 65 test. The test this person used is not a CA Prop 65 Test so it does not prove leaching so what value would this test be to our consumers. To be toxic a product must leach. No leaching, not toxicity. 12 years of test results: We passed ever test on over 2,600 items. https://www.xtrema.com/pages/product-testing/ Please show us where we failed the CA Prop 65 Test. Thank you. Rich from Ceramcor and Xtrema.

      1. Nadine S. Avatar
        Nadine S.

        Richard, I have read through all of your comments regarding the finding of heavy metals in your products. One of the main issues is that you claim that your products are completely free of any heavy metals…when it’s quite apparent that is a false statement. Whether the XFR test is a required test for you to be able to sell your product or not, is irrelevant. The XFR testing has shown, on a number of occasions, that there are, in fact, high levels of multiple heavy metals in your products…specifically in the glaze, you cannot deny that. Whether those metals leach into food from the products or not is another matter. But with the levels of metals in the surface that contacts food, I have to wonder how it’s possible that none of it is leaching….? You are employing false advertising by claiming your products are completely free of metals. This greatly reduces your credibility.

        Also this…

        “As of June 25,2019, I contacted the FDA to verify the “FDA lab certification” posted on Xtrema’s website. The representative was very informative and told me the FDA does NOT certify labs and the document on Xtrema’s website was made by Ceramcor, LLC; NOT the FDA. Ceramcor, LLC took information from FDA’s “general information” and cut and pasted to create their own document. The FDA also told me that Ceramcor, LLC is NOT currently on the FDA’s list for company’s allowed to import product into the USA. Their import qualification expired on June 15, 2018. This means they shouldn’t legally be importing ANY product from China at this time (or any time after June 15, 2018).”
        What do you have to say about that?

        1. Melissa Avatar

          Katie, I greatly appreciate your work and my family has benefited greatly from it. In light of Nadine’s findings, it would be wonderful if you could follow up and report back to your followers whether Xtrema Cookware is still a brand you would recommend for nontoxic cookware. Thank you, Melissa.

        2. Richard Bergstrom Avatar
          Richard Bergstrom

          Nadine:

          Thank you for commenting. So sorry you feel the way you do. Here are our testing results for the past 13 years. https://xtrema.com/pages/product-testing/ These are the gold standard tests for ceramic cookware. No other test is approved for proving the safety of ceramic cookware. Xtrema is pure ceramic and does not contain any metals, chemical or toxins. 100% healthy and versatile. XRF testing is not a valid test for the extraction of heavy metals. Our factory is FDA approved and has been for the past 13 years. We are the only cookware company in the world that publishes it’s test reports. We stand behind our research and USA government test reports. Please provide me with the government documentation that says we failed any leaching test for lead and heavy metals. Our tests are done by government scientific testing labs and not done by individuals. Blessings and be well. Team Xtrema 🙂

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Glass or ceramic is the only one to use. Xtrema.com makes the only pure ceramic double boiler in the world. Rich 🙂

  14. Mihaela Avatar
    Mihaela

    I keep reading about nanoparticles, seems like they are made using that technology which is very dangerous for us, I’m not entirely convinced I made the right choice by replacing all my pots with this :(((

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Nano Particles are used in ceramic non-stick cookware but not in Xtrema. Xtrema is pure ceramic and non-stick ceramic cookware is chemically applied to metal cookware. Thank you – Rich from Xtrema.

  15. Kathy Avatar

    Katie, does this cookware contain nickel? My husband has a nickel allergy.

    1. Richard Bergstrom Avatar
      Richard Bergstrom

      Kathy:

      There are no metals in Xtrema – pure ceramic. 🙂

  16. mary renzoni Avatar
    mary renzoni

    I just wanted to make a comment on the Xtrema cookware. I was so excited to order and receive my cookware. I purchased the 12in fry pan and the 7in fry pan. In addition, I also purchased 3 baking pans. I have had cancer and I do not want to ever use any products that have a non-stick toxic surface. I was heartbroken when I broke them out to cook with because after following all of the directions, my food was sticking and not coming out at all the way it should. I called the company, only to be met with a very curt, annoyed response by the owner who told me that I wasn’t using them correctly. I have to say, he is probably right, and I will give them another try, but I honestly don’t think he should be talking to customers the way he spoke to me. I thought he would at least be helpful about my difficulty and offer a kinder approach. At the end of the conversation, he told me to just send them back and hung up on me. I’m sorry, the pans may be the best but I don’t believe the company is very nice at all.

Leave a Reply

Your email address will not be published. Required fields are marked *